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Cancellation policy: Cancelling less than 24 hours before the appointment is charged at 50 % of the price of the booked treatment. If you do not come and have not cancelled (no-show), 100 % of the price is charged. If you arrive late, the treatment still ends at the booked time. If I have to cancel (for example because of illness), I will let you know as soon as possible and offer you another appointment first; if I cancel less than 24 hours in advance, you get a 15 % discount on your next massage.